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IBS Corporation Software Support site

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IBS Corporation Software Support site

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IBS Corporation Software Support site

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General Software Support | Building Materials Software | Emulation Software | Operating Systems
Demo software | Freeware | PC Software | Support Fees

 


  • IBS Supports on (with limitations) all software packages purchased through IBS.  
  • Third party software non-IBS software support is available for a Fee.

Software support subject to a Support Fee

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Building Materials Software

  • Standard Software Package
    • Sales, Point-of-Sale
    • Quotes, 
    • Purchasing,
    • Inventory Management,
    • Remote Support,
    • Operations Management,
    • Technical Support Features,
    • More...

     

  • Accounting Software Packages
    • Accounts Payable, 
    • General Ledger,
    • Payroll

     

  • Optional Software Packages
    • LAN (Local Area Networks),
    • Multi-location,
    • Point-to-Point,
    • RAS (Remote Access Servers),
    • WANs (Wide Area Networks)

     

  • Add-in Software Packages
    • Integrated PC Server
    • Internet Services
    • IBM Lotus Domino
    • Web Hosting

Support for IBS Customer is based on current status with all Support Fees.  Non-IBS Customers may purchase support for Technical problems.

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Operating Systems

  • Server Systems
    • OS/400 (All Versions V3R2 and higher supported)
    • OS/400 Upgrade services
    • AIX
    • Red Hat Linux Server (All Versions 6.0 and higher)
    • SCO Unix (All Versions 5.0 and higher)

     

  • PC Based Systems
    • Red Hat Linux (All Versions 6.0 and higher),
    • Windows 2000,
    • Windows 98 (All Versions),
    • Windows 95 (All Versions)

Software support for all Servers subject to a Support Fee

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PC Related Software

  • Other Software Periodically Supported
  • Symantec
    • PC Anywhere (All Versions 8.0 and higher)

Non-IBS Customer Support and support for products not purchased directly from IBS Corporation based on fee payment schedule.  

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Emulation Software

  • Bosanova Twinax Emulation Software (All versions 3.0 and higher)
  • Installation and reconfiguration support for all current IBS Customers who have purchased their product through IBS.
  • Training and non-customer support available for a fee.

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Demo Software

  • All demo (and Shareware) software installed at time of PC purchase is not supported by IBS personnel.
  • Limited technical support on reinstallation of programs after system failure may be obtained for a fee.

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Free and Public Domain Software

  • No support for any Freeware, Free Software, Public Domain or other software of this type is currently offered.

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Fee Schedule for Software Support

The following Hourly rates apply to all Software questions.  

  • Fee schedule $85/hour (billed on a half-hour basis).
  • All Fees subject to change without notice.
  • IBS reserves the right to discontinue or refuse product support at any time.

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Last modified: April 12, 2008
  Lumber and Building Material Software for wholesale, retail and contractor lumberyards
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IBS Corporate HQ 1-812-547-4640
IBS fax line 1-812-547-9614

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